At FYNTHALORIX, we strive to ensure that our customers are completely satisfied with their purchases. If you have any questions or concerns about your purchase, please contact our customer service department.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- A receipt or proof of purchase is required.
Non-refundable Items
The following items cannot be refunded:
- Gift cards
- Downloadable software products
- Some health and personal care items
Refund Process
- To initiate a refund, please contact us at [email protected].
- Once your request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
If you have not received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at [email protected].